1. Introduction
This Privacy Policy ("Policy") explains how JunoDesk, LLC ("JunoDesk," "we," "our," or "us") collects, uses, and shares information when you use our website, mobile applications, and related services (collectively, the "Service").
2. Information We Collect
Information you provide: such as your name, email address, phone number, and any information you submit through the Service (including support messages).
Google Sign-In / OAuth: if you choose to sign in with Google, we receive basic profile information such as your name, email address, profile photo (if available), and a Google account identifier.
Automatically collected data: such as IP address, device/browser info, pages/screens viewed, and approximate location derived from IP address.
Cookies: we use cookies and similar technologies to operate the Service and remember preferences. You can control cookies through your browser settings.
3. SMS Communications
If you provide your mobile phone number and opt in, JunoDesk may send you SMS messages relating to your account or your use of the Service, including verification codes, one-time passcodes, account alerts, support messages, and other operational communications.
If a business using JunoDesk enables missed-call text-back or related messaging features, JunoDesk may facilitate customer-care or conversational messages on that business’s behalf in response to recent interactions with that business, such as a missed inbound call.
Message frequency may vary. Message and data rates may apply. You or any recipient may opt out at any time by replying STOP to a message. For help, reply HELP or contact hello@junodesk.ai.
4. How We Use Information
- Provide, operate, and improve the Service
- Create and manage accounts and authenticate users
- Respond to support requests and send operational communications
- Protect against fraud, abuse, and security incidents
- Comply with legal obligations and enforce our terms
5. How We Share Information
Service providers: we may share information with vendors who help us run the Service (e.g., hosting, analytics, and support). They may process information only on our instructions.
Legal and safety: we may disclose information if required by law or to protect rights, safety, and security.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes. We may share limited mobile and messaging-related information only with service providers as necessary to deliver messaging services and support the Service.
6. Google Data Use (Limited Use)
Information received from Google is used to provide the Service, authenticate you, and manage your account. We do not use Google user data for advertising and we do not sell Google user data. Our use of information received from Google complies with the Google API Services User Data Policy, including the Limited Use requirements.
7. Data Retention
We retain personal information as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion by contacting us at hello@junodesk.ai.
8. Security
We use reasonable safeguards designed to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Children
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10. Changes
We may update this Policy from time to time. We will post updates on this page and revise the effective date above.
11. Contact
Questions about this Policy? Email us at hello@junodesk.ai.